J-Curve deploys customized API integration technology to automate workflows, drive efficiency, improve accuracy, and save on overhead costs.
We do it through our proprietary J-Sync platform.
Tech that makes everything easier
Forget manual workflows. We customize our agent portal to support faster workflow, automatic data entry and quality assurance, scripting, agent support, and more.
Maximize team performance
With a combination of due process and analytics, we help companies reengineer their workflows to eliminate redundancies and streamline their staffing. We’ve maximized team performance and seen a 40% management efficiency gain.
Get real-time data
J-Sync reporting and analytics gives visibility into real-time KPIs and SLAs, increases agent efficiency, and provides executive level reporting.
Learn more about how we can make success easy for your team.
We’ll implement customer experience solutions, new technology, and operational optimizations that give you the results you want – at the price you need.