Better systems for you and your customer

What we bring to your team

Customer experience, re-imagined and re-engineered

Tech that works for YOU

Work smarter, not harder. Our tailored tech solutions make every process easier for you and your customers. We take complexity and make it simple. Our proprietary customer dashboard, J-Sync, makes it easy to see at a glance how your customers are doing.

Elite brand professionals

Our customer service agents are hand-picked through a proprietary recruitment and placement process. What does that mean? We hire highly capable people and then match the right person with the right job. As a result, we have exceptional job satisfaction, retention, and results for our clients.

Delighted customers

J-Curve’s innovation is all about perfecting the customer experience. You can rely on us to develop safe, secure, and seamless processes to deliver service for your customers. Customer satisfaction should be easier – we make it that way.

Two decades of happy customers

increase in CSAT
0 %
point increase in Net Promoter Score (NPS)
improvement in QA results
0 %

Our services

We provide 24/7/365 technical support across Tier 1 and Tier 2 needs that help companies scale, reduce costs, eliminate redundancies, access global resources, and more.

Maximize benefits and minimize internal time and costs with our managed services and cloud integration. Our team provides project management and oversight for your cloud integrations and helps find the right solution for your business.
Our team provides support for Service Delivery functions, product activation and setup, and day-of activation support.
We help companies scale and improve customer care through account management, issue resolution, returns, billing, and shipping, product support, and more.
Our BPO services can transform your business through process re-engineering, technology consulting, gap analysis, training development, and more.
Is your company losing money with manual projects and workflow redundancy? We have two decades of expertise in integrating automations to improve accuracy, speed up workflow, and produce better results.

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