USE CASES

Customer care for the world’s leading brands

Standing out from the crowd is kind of your thing. Ours, too.

We partner with elite brands across the globe who are the best at what they do. So we aim to be the best at what we do – supporting their customers.

Here's what we do for our partners.

Our success stories include:

Customer satisfaction
(CSAT) scores

0 %

Cost savings

0 %

Business growth

0 %

Increase in high-value
customers

0 %

Decrease in average speed
to answer (ASA)

0 %

Client self-resolution with knowledgebase

0 %

Reduction in administrative
burden

0 %

See J-Curve at work

Working together with our amazing clients, we solve critical enterprise challenges with tech-drive, smart solutions that make their customer care sing.

Cloud
Communications

Buried in manual workflows, overhead costs, or complex systems?

Learn how we helped a cloud communications client create 32% cost savings and 40% business growth.

Healthcare

Healthcare needs are growing – how can you scale customer support without losing the quality of service?

Learn how J-Curve provided a customer-first, tech-enabled solution that drove over $127k in monthly savings.

Streaming
Media

Is your budget suffering from high location or agent costs, but still experiencing support backlogs and inefficiencies? You’re not alone.

Learn how we can improve your customer satisfaction and reduce costs at the same time.

Education

Is your team spending more time troubleshooting customer requests than doing their real job?

Learn how we reduced an education partner’s administrative burden by 65% while increasing sales.

Security

Are your customer support systems working as hard as your security?

Learn how J-Curve improved customer service operations and cut costs for a large security provider.

Transportation

How can companies scale up for demand when supply shortages are squeezing everything else?

Learn how we improved VIP customer experience and customer satisfaction for one of the nation’s largest car-sharing enterprises.

Technology

Is your customer support bogged down in wait times and backlogs?

Learn how we’ve supercharged customer success for our technology partners.