Customer success made easy

At J-Curve, we make your life easier. From people to processes to technology, we solve problems with next-generation digital outsourcing – all with your brand at the forefront. It’s taken care of.

Two decades of happy customers

increase in CSAT
0 %
point increase in Net Promoter Score (NPS)
0 %
improvement in QA results
0 %
colleagues meeting in a conference room

Build brilliant


We leverage innovation to support your brand.
J-Curve helps companies reimagine their customer experience with proprietary tech solutions and talented people who understand your brand.

Who we work with

Over 100 of the world’s most innovative brands have entrusted us with their customers.

Tech that works for you

Our tech-enabled strategies help you improve customer service results across any platform, anywhere.

Smarter solutions, smarter business

It’s time to throw out one-size-fits-all BPO services and connect to real, affordable, innovative tech solutions. Whether you need to scale, reduce costs, improve process efficiencies, or implement digital solutions, we have you taken care of.
customer experience

Technical Support Services

J-Curve’s 24/7 technical support can supercharge your customer experience and scale your business – without your team lifting a finger.

Provisioning & Activation Support

With a focus on provisioning and activating hosted services, J-Curve’s BPO solution streamlines your business and makes your quote-to-cash (QTC) process faster.
Customer Where They Are

Customer Care

We make it easier to serve your customers. Our advanced analytics make it easy to see what’s happening with your customers, and our people connect with empathy and expertise.

Don’t just take our word for it

What our customers say

Hear first-hand why top businesses around the world are choosing J-Curve Technologies.

“J-Curve has been providing technical support and customer service for us for two years. During that period of time our net promoter score has increased by 86 points, is considered world class, and our internal employees are happier too. We couldn’t have done this without the assistance of J-Curve.”

Senior Director Customer Care

“Over the last 13 years and two businesses, I’ve leveraged J-Curve’s ability to provide scalable support and infrastructure in order to provide 24/7/365 support. Their J-Sync™ reporting and analytics software allows me to keep my finger on the pulse of our support operation without requiring me to get mired down in the day to day details.”

Chief Operating Officer Document Imaging Company

“When we first engaged with J-Curve Technologies, our service delivery team had a 90-day backlog of new orders. J-Curve has a team of experts in the cloud communications industry, and not only did they help us fine-tune our implementation process, they developed tools and reports to help us manage it.”

Senior Vice President Cloud Service Delivery Team

Connect with an expert in tech-enabled customer solutions

Get started with J-Curve today

For any questions, call (866) 395-3893