Customer success made easy
Two decades of happy customers
Build brilliant
customer
experiences
We leverage innovation to support your brand.
J-Curve helps companies reimagine their customer experience with proprietary tech solutions and talented people who understand your brand.
Who we work with
Tech that works for you
Smarter solutions, smarter business
Technical Support Services
Provisioning & Activation Support
Customer Care
Don’t just take our word for it
How J-Curve helped a streaming media client earn “Top Streaming Media Provider” in customer experience by Consumer Reports
How J-Curve reduced a healthcare partner’s agent costs by $127k per month
How J-Curve implemented an enhanced vip customer experience program for the world’s largest peer-to-peer car sharing enterprise
What our customers say
“Over the last 13 years and two businesses, I’ve leveraged J-Curve’s ability to provide scalable support and infrastructure in order to provide 24/7/365 support. Their J-Sync™ reporting and analytics software allows me to keep my finger on the pulse of our support operation without requiring me to get mired down in the day to day details.”
Chief Operating Officer Document Imaging Company“When we first engaged with J-Curve Technologies, our service delivery team had a 90-day backlog of new orders. J-Curve has a team of experts in the cloud communications industry, and not only did they help us fine-tune our implementation process, they developed tools and reports to help us manage it.”
Senior Vice President Cloud Service Delivery Team
“J-Curve has been providing technical support and customer service for us for two years. During that period of time our net promoter score has increased by 86 points, is considered world class, and our internal employees are happier too. We couldn’t have done this without the assistance of J-Curve.”
Senior Director Customer Care